FAQ

FAQ

FAQ

Play sessions

What are play sessions?

The focus of play sessions is on free-play. Children can freely explore and engage with our town and our high quality toys during our play sessions.


What ages are the play sessions suitable for?

Play sessions are suitable for children aged 1 - 7.

Can shoes be worn in the play sessions?

Is only one parent allowed in with every child?

Where is your venue located? Is parking available?

Can I bring my baby or older child to a play session?

My child woke up sick - what can I do?

I want to change the date/ time of my ticket - can I do this?

Do I need to bring a printed ticket?

How long does the play session last? Can we stay longer?

Can I book for a private group?

Is your venue accessible by wheelchairs?

Do you have any Covid Measures in place?

Will children be supervised during the event?

Will food be provided?

What if I arrive late?

I can’t make it, can I give my ticket to a friend?

I can’t make it, can I give my ticket to a friend?

© Framer Inc. 2023